Cara mendapatkan bantuan dengan Darurat SOS di iPhone 14

Cara mendapatkan bantuan dengan Darurat SOS di iPhone 14

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Dirancang untuk jajaran iPhone 14, fitur baru ini memungkinkan Anda mengirim pesan ke layanan darurat menggunakan koneksi satelit jika Wi-Fi dan seluler tidak tersedia.

Penyelamatan helikopter dari panggilan SOS.
Gambar: Yoshiki 787/Unsplash

Bayangkan skenario berikut: Anda sedang mendaki daerah terpencil di pegunungan. Sepertinya tidak ada orang lain di sekitar. Anda tersandung dan jatuh, melukai diri sendiri. Anda mengeluarkan ponsel praktis Anda untuk menghubungi layanan darurat. Tapi, tidak ada akses seluler atau Wi-Fi, jadi Anda tidak bisa berkomunikasi dengan siapa pun. Itulah jenis situasi di mana SOS Darurat baru Apple mungkin dapat membantu.

Tersedia untuk iPhone 14, iPhone 14 Plus, iPhone 14 Pro dan iPhone 14 Pro Max, fitur baru memungkinkan Anda mengirim teks ke layanan darurat menggunakan koneksi satelit di area di mana Wi-Fi dan layanan seluler tidak dapat diakses. Darurat SOS tersedia di AS dan Kanada untuk memulai dan akan diperluas ke Inggris, Prancis, Jerman, dan Irlandia pada bulan Desember.


Bagaimana cara kerja Darurat SOS?

Untuk menggunakan Darurat SOS, Anda dapat menghubungi 911 secara langsung atau membuka Pesan dan mengirim SMS ke 911. Jika tidak ada Wi-Fi atau layanan seluler yang tersedia, tombol hijau akan muncul dengan label Teks Darurat melalui Satelit. Ketuk tombol itu untuk mengaktifkan fitur. Kuesioner cepat muncul dengan pertanyaan yang ditujukan untuk menentukan keadaan darurat dan lokasi Anda, sehingga teks Anda dirutekan dengan benar.

Pesan Anda menyertakan jawaban kuesioner beserta lokasi, ketinggian, level baterai iPhone, dan ID Medis Anda, jika diaktifkan. Fitur ini menginstruksikan Anda ke mana mengarahkan iPhone Anda untuk mengakses satelit. Pesan Anda kemudian dikirim ke Titik Penjawab Keamanan Publik yang dapat mengirim dan menerima pesan teks. Jika tidak ada PSAP yang tersedia untuk perpesanan, SMS Anda akan dikirim ke pusat relai dengan spesialis terlatih Apple yang dapat menghubungi PSAP atas nama Anda.

Mengikuti pesan awal, seseorang akan menindaklanjuti dengan Anda melalui SMS untuk mengajukan pertanyaan tertentu dan mendapatkan detail lebih lanjut tentang keadaan darurat Anda. Selain menghubungi personel yang memenuhi syarat tentang situasi Anda, Anda dapat menggunakan aplikasi Find My iPhone untuk membagikan lokasi Anda dengan keluarga, teman, atau kontak tepercaya lainnya melalui satelit. Akses satelit juga berfungsi dengan fitur lain di iPhone, termasuk Crash Detection dan Fall Detection.

Cara menggunakan Darurat SOS di iPhone 14

Untuk membantu Anda mencoba Darurat SOS tanpa benar-benar menghubungi dan mengganggu personel darurat yang sebenarnya, Apple telah menyediakan demo untuk mereplikasi pengalaman tersebut. Begini cara kerjanya.

Darurat SOS diluncurkan dengan iOS 16.1, jadi pastikan Anda menjalankan versi itu atau lebih tinggi. Buka Pengaturan, pilih Umum, lalu Pembaruan Perangkat Lunak. Izinkan pembaruan terbaru untuk diunduh, dan instal jika perlu.

Selanjutnya, Anda harus mengaktifkan Layanan Lokasi jika Anda memerlukan Darurat SOS untuk menemukan satelit berdasarkan lokasi Anda. Di iPhone Anda, buka Pengaturan, pilih Privasi & Keamanan, lalu Layanan Lokasi. Nyalakan sakelar untuk Layanan Lokasi. Jika Anda berhati-hati dalam mengaktifkan opsi ini karena masalah privasi, Anda selalu dapat menonaktifkannya dan kemudian mengaktifkannya sebelum Anda melakukan petualangan (Gambar A).

Gambar A

Layanan Lokasi harus diaktifkan agar dapat menggunakan Darurat SOS.
Layanan Lokasi harus diaktifkan agar dapat menggunakan Darurat SOS.

Untuk kemudian memeriksa demo SOS Darurat, buka Pengaturan dan pilih SOS Darurat. Usap layar ke bawah ke bagian Darurat SOS via Satelit, dan ketuk tautan untuk Coba Demo (Gambar B).

Gambar B

Cobalah demo SOS Darurat melalui pengaturan SOS Darurat iPhone 14.
Cobalah demo SOS Darurat melalui pengaturan SOS Darurat iPhone 14.

Di layar yang menjelaskan koneksi Satelit, ketuk Berikutnya. Layar berikutnya menjelaskan bahwa Anda akan menjawab beberapa pertanyaan untuk mendapatkan jenis bantuan yang tepat. Ketuk Berikutnya. Layar berikutnya menunjukkan bahwa Anda akan menggunakan sambungan satelit untuk mengirim dan menerima pesan. Ketuk tombol untuk Uji Koneksi Satelit. Jika layanan seluler diaktifkan, Anda akan diminta untuk menonaktifkannya (Gambar C).

Gambar C

Uji koneksi satelit untuk Darurat SOS.
Uji koneksi satelit untuk Darurat SOS.

Setelah sambungan satelit yang dapat diakses ditemukan dan teks awal Anda dikirim, personel darurat akan menindaklanjuti dengan pertanyaan spesifik. Orang di ujung sana juga akan memberikan petunjuk apa pun untuk membantu Anda saat responden pertama mencoba mencapai lokasi Anda (Gambar D).

Gambar D

SOS Darurat menawarkan bantuan darurat saat Wi-Fi dan layanan seluler tidak tersedia.
SOS Darurat menawarkan bantuan darurat saat Wi-Fi dan layanan seluler tidak tersedia.

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